Give people time to think before giving you a response to a big decision. Requests for assistance, or other changes in their expectations often require time to process. Let them think for a moment before forming their response.
People like being able to solve their own problems. When they come to you with unsolved problems, it is an opportunity to help them become better at solving their problems themselves. Offer Socratic guidance instead of answers.
What is employee engagement, and how do you influence employees to be engaged? Identify how employees demonstrate they are engaged, what is encompassed by engagement, how to measure it, and how you can influence it.
Direct an employee to either take a break. Give them the day off or encourage them to work from home. This is a great reward for someone who has been putting in extra time to meet a deadline or is otherwise working to support the team's goals.
There are a few common survey cadences most companies adhere to. How can you determine when you should survey your team? We break down the common schedules, types of surveys, and the critical deciding factor for scheduling your company's surveys.
When asking team members a question, they'll usually assume you are looking for a specific answer, which limits the insight and support you can offer your people. Broaden your conversations by asking a simple open-ended question: how's it going?