Learn about the importance of responding to problems such as bug reports, downtime, or other customer concerns. This article guides you through all aspects of crafting an impactful response to problems.
Critic has a fresh, new onboarding experience! Try signing up today and see how easy it is to add bug reports to your mobile and web apps.
Nothing feels worse than watching your product or company fail. Use these tactics to learn from failure, adapt to changing situations, and build a more resilient product.
When creating a pricing structure for your SaaS product, what makes more sense? A free plan or a free trial? This article describes the advantages and disadvantages of each approach so you make the best decision for your product.
I don't recall when I first heard about Tesla, but I knew I wanted a Model S as soon as I first saw it.
Are you having difficulty diagnosing software problems with your app? These 8 data points will help you identify and fix bugs reported by your users. Also provided are helpful tips on how to replicate and resolve issues related to symptoms discovered by these data points.