Playbook Posts

Ask for Their Thoughts Inventiv's Blog

When faced with a difficult problem, give your people an opportunity to assist. Ask for their thoughts or recommendations.

Ask for Feedback on Your Performance Inventiv's Blog

Ask for feedback on your performance from your employees, either face-to-face or through a note depending on your mutual comfort level.

Ask for a Better Tool Inventiv's Blog

Ask someone on your team to find a tool to solve an acknowledged problem. Ask for a better tool when people express frustration with their existing tools.

State Your Beliefs Inventiv's Blog

Hearing from one's leader about what he or she believes can have a powerful impact on morale and motivation. State your beliefs to reinforce what you feel is important to your team.

Provide Context, Not Control Inventiv's Blog

Provide the information (the context) to a team or team member in order to allow them to make their own decision about how to respond to a situation rather than simply telling them what to do (asserting managerial control).

Let Them Think a Minute Inventiv's Blog

Give people time to think before giving you a response to a big decision. Requests for assistance, or other changes in their expectations often require time to process. Let them think for a moment before forming their response.

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